Get your order in before 11:00pm on Friday for delivery on Monday!

FAQ

How do the meals stay so fresh?
All of our meat and vegetables are sourced fresh from local butchers and growers. We take special care in following the correct food safety practices and procedures to avoid any contamination, therefore reducing potential spoilage and keeping the meals fresher for longer.


How long do the meals last?
All of our meals are delivered fresh and should be consumed by the best before date on your meal (up to 5 days). You may freeze your meals if you wish to eat them after the refrigerated expiry date, but please note that these should only be held for up to 3 months in the freezer.


Can I freeze these meals, if so, then how long do they last?

You may freeze your meals if you wish to eat them after the refrigerated expiry date, but please note that these should only be held for up to 3 months in the freezer.


What are the portion sizes in the meals?
The portion sizes are below. Please contact us if you have any special requirements.

Protein:              150g

Carbs:                150g

Vegetables:        60-100g


Do your meals have any preservatives in them?
No, all of our meat and vegetables are sourced fresh from local butchers and growers.


What are the delivery options?
Our delivery routes are expanding but currently we are only located in Sydney. To find out if we deliver to your area, or if you would like to organise a pick up from a nearby location, please contact us via email or telephone.

What are the payment options?
We provide multiple options for payment,

Debit card, credit card, PayPal, Apple Pay - all available through our website

What if I have a suggestion for your meal options?
We’d love to hear your suggestions! Contact us via telephone, email or the online enquiry form to tell us about your great ideas.


I need to make a complaint, where do I send this?
If we didn’t meet your standards or there was something wrong with the order you received, please contact us via telephone or email as soon as possible so we can rectify the issue.

Are there any contracts?
No, we believe that you should have the freedom to take control of your own health and fitness, so we don’t add the pressure of locking you into the same order every week.

What is the order cut off time?
Call or email us your selected meal orders by midnight on Friday for the following Monday.


Can I schedule orders for every week?
Of course! Just let us know when you purchase your first order of the schedule that you would like it to be a weekly occurrence. For any changes to your schedule, please notify us by midnight on Friday for the following Monday’s order.