Get your order in before midnight on Friday for delivery on Sunday/Monday!

FAQ

How do the meals stay so fresh?
All of our meat and vegetables are sourced fresh from local butchers and growers. We take special care in following the correct food safety practices and procedures to avoid any contamination, therefore reducing potential spoilage and keeping the meals fresher for longer.


How long do the meals last?
All of our meals are delivered fresh and should be consumed by the best before date on your meal (up to 7 days). You may freeze your meals if you wish to eat them after the refrigerated expiry date, but please note that these should only be held for up to 3 months in the freezer.


Can I freeze these meals, if so, then how long do they last?

You may freeze your meals if you wish to eat them after the refrigerated expiry date, but please note that these should only be held for up to 3 months in the freezer.


 

Do your meals have any preservatives in them?
No, all of our meat and vegetables are sourced fresh from local butchers and growers.


What are the delivery options?
We currently offer pick up and delivery options. Our delivery routes are expanding but currently we are located in Alexandria, Sydney. To find out if we deliver to your area, or if you would like to organise a pick up from a nearby location, please contact us via email or telephone.

What are the payment options?
We provide multiple options for payment,

Debit card, credit card, PayPal, Apple Pay - all available through our website

What if I have a suggestion for your meal options?
We’d love to hear your suggestions! Contact us via telephone, email or the online enquiry form to tell us about your great ideas.


I need to make a complaint, where do I send this?
If we didn’t meet your standards or there was something wrong with the order you received, please contact us via telephone or email as soon as possible so we can rectify the issue.

Are there any contracts?
No, we believe that you should have the freedom to take control of your own health and fitness, so we don’t add the pressure of locking you into the same order every week. To make ordering easier for you, we have added in a "reorder" option if you create an account on our site.

What is the order cut off time?
Call or email us your selected meal orders by midnight on Friday for the following Sunday/Monday.